Insulating Oil Services

We offer our customers not only top-notch products but also exceptional services:

1. Free Technical Consultation: We’re here to provide you with complimentary technical advice whenever you need it.

2. Customer-Centric Problem Solving: We tackle any product-related issues with a meticulous and responsible approach, ensuring open communication and delivering products that meet your satisfaction.

3. Prompt Warranty Service: If a quality issue arises with our products during the warranty period, we guarantee an immediate service response upon your call.

4. Our Commitment: Our focus is always on you, the user. We’re dedicated to delivering high-quality products and services, adhering to our promises, ensuring excellence, and aiming for 100% customer satisfaction.

Heat Transfer Oil Services

Alongside our high-quality products, we offer a range of superior services:

1. Pre-Sale Technical Consultation: Before you make a purchase, we offer expert advice on thermal oil and design consultations for organic heat carrier systems.

2. In-Use Technical Support: We guide you through the operation of your thermal oil heating system, including on-site assistance with filling, startup, and usage.

3. After-Sale Technical Service: We provide complimentary analysis and testing of your thermal oil, assess its condition, and offer solutions to ensure smooth operation.

4. Regeneration Services: When your thermal oil falls below performance standards, we offer regeneration services (for a fee) tailored to your needs, with options for offline or online regeneration.

5. Heating System Cleaning: We can remove built-up carbon and coke from your heating system (for a fee), ensuring optimal performance of your thermal oil.

6. Emergency Supply and Support: In case of emergencies, we guarantee prompt delivery, and our technical team will be on-site within 24 hours.